TERMS & CONDITIONS

We at Racing Z are dedicated to making your shopping experience with us pleasant and seamless. Please review the following terms before making your purchase. By purchasing any product ("Product(s)") and/or services ("Service(s)") from Racing Z through our website, you enter into a legally binding agreement with us based on these Terms and Conditions. Each purchase order ("Order") is governed by the following terms.

1. Placement of Orders

• • • To complete an Order, you must provide an active name, email address and a valid telephone number.
  • • Your Order is an offer to purchase the Product(s) and/or Service(s) from us at the prices stated in the Order confirmation.
  • • Upon placing an Order, you may receive an order confirmation via any digital or physical medium of communication with details of the Product(s) and Service(s) and the total cost.
  • • The order confirmation email is not an acceptance of your Order; the Order is only accepted when we send you a Delivery Notification notice via any digital or physical medium of communication.
  • • Product availability is subject to stock; if a Product is out of stock, we will contact you to discuss alternatives.
  • • Changes or cancellations of Orders are not permitted once payment is confirmed.

2. Product Description and Prices

We reserve the right to modify or remove any Product(s) and/or Service(s) from the website without prior notice.

We strive to ensure that all information, including descriptions and prices, is accurate, but errors may occur. Product images are for illustration purposes only.

Prices are quoted in Malaysian Ringgit and include applicable taxes unless stated otherwise.

Prices on the website may differ from in-store prices.

We reserve the right to adjust prices, Products, Product descriptions, Services, and promotions at our discretion.

3. Delivery of Orders

Delivery services may be provided by third-party service providers.

Delivery fees apply to a single address within Malaysia; promotional fees may vary.

We aim to meet your preferred delivery date, but delays may occur. We will contact you to reschedule if necessary.

You must inform us of any delivery restrictions at the time of Order. Re-attendance fees may apply if we cannot complete the delivery.

Upon delivery, it is your responsibility to inspect the Product(s) and packaging for any damage or errors and show the proof of delivery/acceptance accordingly.

4. Store Pick-Up & Installation

If you do not collect your Order within 7 working days, it may be returned to the warehouse, and your purchase may be forfeited.

Original invoice receipts must be presented for Store Pick-Up & Installation.

Installation services are provided by third-party service providers, and re-attendance fees may apply for missed appointments.

5. Return Policy

Goods sold are not returnable or refundable unless damaged upon receipt. Please refer to our Return & Exchange policy for more details.

6. Limitation of Liability

All Product(s) are provided "as-is," without warranties of any kind, express or implied, including but not limited to merchantability, fitness for a particular purpose, or non-infringement.

We shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of any Product(s) or Service(s), including loss of revenue, profits, or data.

Our liability in connection with any Order is limited to the Order price.

We do not limit our liability for death, personal injury, or fraud where such liability cannot be excluded under Malaysian law.

7. Privacy

We respect your privacy and are committed to protecting your personal data. Any personal information collected will be handled according to our Privacy Policy, which is in compliance with Malaysian laws.

By using our website, you consent to the collection, use, and disclosure of your information as described in our Privacy Policy.

We may collect information such as your name, email address, and payment details to process your Order and improve your shopping experience.

8. Intellectual Property Rights

All content on our website, including text, images, and trademarks, is protected by intellectual property rights and may not be used without our prior written consent.

You may download material from our website for personal, non-commercial use only, provided you retain all copyright and proprietary notices.

9. Governing Law and Jurisdiction

These Terms & Conditions shall be governed by and construed in accordance with the laws of Malaysia. You agree to submit to the exclusive jurisdiction of the courts of Malaysia.

10. Dispute Resolution

If you have a dispute with us, please attempt to resolve it informally by contacting us. If the dispute cannot be resolved informally, it may be referred to mediation or arbitration as per Malaysian laws.

11. Force Majeure

We will not be liable for any delay or failure to comply with these Terms & Conditions due to events beyond our control, such as natural disasters, wars, or pandemics.

12. Changes to Terms & Conditions

We reserve the right to amend these Terms & Conditions at any time without prior notice. Any changes will be posted on the website, and it is your responsibility to review them before making a purchase.

13. Electronic Invoices and Credit Notes

All invoices or credit notes will be issued electronically via email/whatsapp/SMS/calls. No hard copies will be provided.

14. Warranties

The content on this Website is provided for reference purposes only.

To the fullest extent permitted by law, we disclaim all express and implied warranties and make no representations regarding:

The accuracy, suitability, applicability, or completeness of any information on the Website.

We assume no responsibility or liability for any loss or damage arising from:

Your use of, or reliance on, the information on the Website.

Any errors, omissions, inaccuracies, infringements, defamatory content, falsehoods, or other materials that may be offensive or give rise to any claim or complaint.

We do not endorse or recommend any:

Individual, organization, product, or service mentioned on the Website.

We disclaim all liability related to:

Information or materials posted by advertisers or sponsors on the Website.

We make no warranties or representations regarding:

Your ability to access the Website.

The Website’s functions being uninterrupted, error-free, or free of defects.

None of our agents or representatives is authorized to:

Make any warranties, representations, or statements regarding any information on the Website.

Bind us to any such unauthorized warranties, representations, or statements.

15. Prohibitions

When using the Website, you must not:

Interfere with or disable any security-related features of the Website, or any features that prevent or restrict the use or copying of content accessible via the Website.

Provide false information in your account details.

Impersonate another person without their permission, or misrepresent that you are acting on behalf of a person, entity, or organization.

Use the Website if you have been suspended or banned from using it.

Send junk mail, spam, or repetitive messages.

Engage in illegal or unlawful conduct.

Modify, interfere with, intercept, disrupt, or hack the Website.

Misuse the Website by knowingly introducing viruses, malware, Trojans, worms, logic bombs, or similar material, or by performing any other action that could harm the Website, other users' equipment, or negatively impact their experience.

Collect data from the Website in any manner inconsistent with these Terms of Use.

Submit or contribute content that is abusive, threatening, obscene, false, shocking, or offensive.

Abuse, harm, or bully another user, a member of our staff, or any other person.

Submit or contribute content without the permission of the content owner, or otherwise infringe on the copyright, trademark, or other rights of third parties.

Submit or contribute information or commentary about another person that is false, private, confidential, or defamatory (including unproven accusations of criminality or serious wrongdoing that could damage their reputation).

16. Links and Sharing

Any links or sharing options (via social media, blogs, etc.) provided on the Website are for your convenience only.

These links do not imply our endorsement or recommendation of the linked websites, nor do they suggest any association with those websites.

We are not responsible for the content of any linked websites, nor for the legal consequences of entering into contracts with third parties through those links. We disclaim any liability for any loss, damage, expense, costs, or other liabilities incurred by you as a result of interacting with these third-party sites.

When sharing content on other platforms, you must review and comply with the terms and conditions of the platform to which you are sharing. Some terms may prohibit the sharing of our content.

We are not liable for any loss, damage, expense, costs, delays, or other liabilities (including financial losses such as loss of profit) that you may incur due to events beyond our reasonable control. This includes, but is not limited to, failures in transmission, communication, computer facilities, or any other issue that prevents you from accessing the Website or delays the sending or receiving of any communication.